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Janitorial Services Nashville
Professional Carpet Care
Nashville, Tennessee
Company Policy and Information:
  • Due to the cost of scheduling, labor, equipment, and travel for our technicians, Professional Carpet
    you have a small spot or single room that normally would not cost as much, please understand we
    must have a minimum charge of $50.00.

  • We make only a limited number of appointments daily.  For this reason please understand that if
    we arrive for your scheduled appointment and there is no one at home, we will bill you $25 for a "No
    Show/Non-Cancellation Service Call".  When we send a truck and technician to an appointment, we
    have already dedicated a minimum of one hour travel time, truck usage/expense, and mileage/fuel
    cost.  If you are not at home, these expenses still must be paid.  We fully understand that
    schedules change and you may have to cancel your appointment.  By simply calling at least 24
    hours prior to your scheduled appointment, you will not be charged any service call fees and we can
    schedule another customer for your time slot.

  • In effort to provide a safe and productive working environment we reserve the right to refuse to
    service any address, area, or customer we deem unsafe, hazardous, or high risk.  Determination to
    decline to service may be the result of a number of factors including but not limited to previous
    problems within an area or address; failure to previously pay; previous bad check payments;
    multiple no-show/non-cancellations for a particular street or area; no-show/non-cancellation for a
    particular address; threats, crime, offensive behavior toward our staff or property at a particular
    address or area.

  • We accept cash, check, debit and credit cards for payment.  Any check/card returned or refused
    by a financial institution will incur an additional $35.00 service charge.

  • When making an appointment please make sure that someone of legal age and responsibility will
    be at the address for the appointment time.  The person making the appointment does not
    necessarily have to be at home but a person of legal age must be.  We will never enter a location
    where only minors are present.

  • Professional Carpet Care services all of Metropolitan Nashville/Davidson County.  We also service
    some areas of immediate surrounding counties.  However, depending upon the travel distance and  
    job, there may be an additional service/fuel charge for outlying areas.  Please ask when making
    your appointment to make sure we service your area if you are outside Davidson County.

  • Effective March 1, 2011 we will be adding a $4.00 fuel/trip charge to all residential
    appointments.  We apologize for any inconvenience, but due to the continually rising gas
    prices, we must cover the cost of operating the service vehicles and truck-mounted
    equipment.
(615) 228-7771
Call today to schedule your cleaning appointment!
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